Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
1. Muse Beauty is a business in the cosmetics industry that sources and supplies the latest brands and items in cosmetics. 2. Delivery policy Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of the courier at a cost of R75 or collection from our offices which is free of charge. 3. Export restriction (Optional) The offering on this website is available to South African clients only. 4. Return and Refunds policy The provision of goods and services by Muse Beauty is subject to availability. In cases of unavailability, Muse Beauty will refund the client in full within 30 days. Cancellation of orders by the client will attract a R65 administration fee. If your product is damaged please contact sales@musebeauty.co.za for further information on processing a return and possible exchange. 5. Customer Privacy policy Muse Beauty shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569. 6. Payment options accepted Payment may be made via Visa, MasterCard or by bank transfer into the Muse Beauty bank account, the details of which will be provided on request. 7. Card acquiring and security Card transactions will be acquired for Muse Beauty via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. 8. Customer details separate from card details Customer details will be stored by Muse Beauty separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za. 9. Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR). 10. Responsibility Muse Beauty takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. 11. Country of domicile This website is governed by the laws of South Africa and Muse Beauty chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. 12. Variation Muse Beauty may, in its sole discretion, change this agreement or any part thereof at any time without notice. 13. Company information This website is run by Muse Beauty based in South Africa trading as Muse Beauty and with registration number 2014/03/655376. 14. Muse Beauty contact details Email: sales@musebeauty.co.za Telephone: 073 521 4369
