theBalm BalmFire Night Owl

Please allow a minimum of 2 days for processing (weekends not included) before your order is dispatched.

Once dispatched you can expect delivery as follows:

Major cities within South Africa – Overnight Delivery (Does not include weekends)
Outlying Areas within South Africa – 2 to 3 days (Does not include weekends)

Items correctly supplied as per order cannot be returned or refunded due to hygienic reasons.

Any items received damaged or broken need to be brought to our attention within 24 hours of receipt of the parcel.

We cannot take responsibility for any damaged items should we not be notified timeously. Should you have any queries please drop us an email and it will be dealt with accordingly.